Returns & Exchanges
At Birkdale, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that custom furniture and final sale items are not eligible for return.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing